Shipping policy

Shipping

Averivienne
Hansjürgen Meyer
Österberger Straße 25, 91171 Greding, Germany
Email: info@averivienne.store
Phone: +49 7134262137

We ship from Germany across Germany, the rest of Europe and worldwide. The exact rate is shown at checkout before you pay, based on the weight of your order.

Machines

Inversion tables, benches, Roman and reverse-hyper machines, the multi-station and the pulley station are heavy and ship on a pallet or as long heavy parcels. Delivery is kerbside: the carrier brings it to the nearest accessible hard standing, not up stairs or into the room. Braces, bands, balls and the stretcher arch ship by parcel.

Times

Orders leave us within 1–3 business days. Delivery typically takes 2–5 business days within Germany, 4–10 business days to the rest of Europe and 7–20 business days further afield. Pallet shipments are booked with a freight carrier who calls ahead; allow 5–15 business days.

Customs

Goods are dispatched from Germany. For deliveries outside the EU, any import duty, VAT or clearance fee in the destination country is payable by the recipient.

Damage in transit

Check the packaging before you sign for it, note any damage on the carrier's paperwork and photograph it — that is what makes a claim straightforward.